WHY IT’S GOOD TO BOOK AN APPOINTMENT

Why It’s Good To Have An Appointment

Appointment Coordinators

We always love to see your face at Heffner Lexus, whether it’s to talk cars, or just catch up. It’s the reason we host several events throughout the year, like the Spring Show, Christmas Open House, and VIP Night’s. It’s a great way to socialize with no business talk.
However, if you do want to get down to business, it’s always a good idea to book an appointment with a Product Advisor ahead of time.
Here’s a few reasons why.
We know you’re busy, who isn’t these days? The last thing we want is to have you show up at the dealership and have to wait because your Product Advisor is assisting another guest. You don’t want that. We don’t want that.
When you book an appointment in advance, we make sure who you want to see is ready for you, with sufficient time to fully answer all your questions while giving you the attention you deserve. If you’re interested in going out for a test-drive, your desired Product Advisor will have the vehicle out front, plated up, gassed up, and ready to roll.
Booking an appointment with the Heffner Luxury Pre-Owned Centre is recommended as well, for the same reasons as on the new side, plus a couple more.
For one, if the vehicle you’re interested in happens to sell before you can get in to see it, we’ll let you know before you visit; again it’s about valuing your time and making sure it’s not wasted.
Secondly, if you’re trading in a vehicle, we can make sure an Appraiser is ready as well, so while you’re out evaluating your next vehicle, we can be evaluating yours at the same time. We want to make sure the process is as convenient as possible.
Now that you know some of the many benefits of booking ahead, how do you go about doing that? You can call 519-748-9668 and speak to one of our Product Advisors. You can also “chat in” or “Request a Test Drive” from our website, and in both cases, we will confirm your appointment time with you.
If your preference is still to drop in, you’re more than welcome to do that. We’ll do our absolute best to accommodate you and your schedule.
We hope to see you soon at Heffner Lexus.